How do I send a parcel from Montreal to Matadi and Kinshasa?
Message us on WhatsApp at +1 514-718-0282 describing your shipment. We give you a price and the next sailing, you drop the cargo at 6135 boul. Couture in Saint-Léonard (or we collect it), and we measure and load it into a consolidation container leaving Montreal for Matadi and Kinshasa.
How much does shipping to Matadi and Kinshasa cost?
There is no single rate: price depends on real volume, cargo type, handover method and local charges on arrival. Send us your packing list with dimensions and we build an accurate price, without invented figures.
Can I send personal effects to Matadi and Kinshasa?
Yes. Personal effects — clothing, shoes, household items, bedding, small appliances — make up most consolidation shipments to Matadi and Kinshasa. They simply need to be itemised on the packing list.
Can I send clothing or used-clothing bales?
Yes, clothing travels very well in consolidation to Matadi and Kinshasa, in cartons, vacuum bags or compressed bales. For used clothing intended for resale, a commercial invoice is required.
Can I send a pallet?
Yes. Pallets are an ideal consolidation format: forklift-friendly, stackable and easy to measure. Wrap it firmly and give us its dimensions and weight with your rate request for Matadi and Kinshasa.
Which documents are required for Matadi and Kinshasa?
At minimum: your ID, full consignee details in Kinshasa and a detailed packing list. Add a commercial invoice for trade goods, and the title plus purchase invoice for a vehicle.
How long does shipping to Matadi and Kinshasa take?
Transit depends on the next loading in Montreal, the vessel booked and arrival conditions. We do not promise a fixed duration: we give you the loading date and the carrier's estimate at booking, then keep you informed.
How does customs work in Matadi and Kinshasa?
Cargo is presented to the Congolese customs administration, which assesses duties and taxes on the nature, quantity and declared value of the goods. Those charges are paid on arrival by the consignee and are not included in the freight price.
Where do I drop off cargo in Montreal?
At our warehouse, 6135 boul. Couture, Saint-Léonard, QC H1P 3G7. Let us know before coming so someone can receive and weigh your cargo. Pickup can also be arranged across Quebec and Ontario.
How do I find out the next sailing to Matadi and Kinshasa?
Message us on WhatsApp at +1 514-718-0282 and we confirm the next available loading date to Matadi and Kinshasa. We do not publish a fixed calendar because real dates depend on container fill and carrier schedules.
Can I track my shipment?
Yes. You get a file reference, the Montreal loading confirmation, then sailing details and an estimated arrival. Follow-up happens on WhatsApp, answered by the person actually handling your file.
Consolidation or a full container for Matadi and Kinshasa?
Below the volume of a 20-foot container, consolidation is almost always cheaper. Above that, or if you want to choose the loading date and keep your cargo separate, we book a full container to Matadi and Kinshasa.
Which goods are prohibited to Matadi and Kinshasa?
Flammables, pressurised aerosols, gas cylinders, chemicals, weapons, ammunition, protected species, counterfeits and cash. If you are unsure about an item, send us a photo before packing it.
Can I ship commercial goods to Matadi and Kinshasa?
Yes, we regularly ship resale lots to Matadi and Kinshasa. You need a commercial invoice, an accurate customs description and, in some cases, the consignee's tax identification number.
Can I ship a vehicle to Matadi and Kinshasa?
Yes, in a container only. VELOX Logistics does not offer RoRo service: vehicles are secured inside a container, alone or with cargo, departing from Montreal. Title and purchase invoice are required.
I live in Ontario — can I still ship with you?
Yes. Customers in Toronto, Mississauga, Brampton, Hamilton and Ottawa ship to Matadi and Kinshasa regularly. The cargo is simply moved to our Montreal warehouse, where the container is loaded.
Is Kinshasa a seaport?
No. Kinshasa is not reached by sea: vessels berth at the port of Matadi on the Congo River, and cargo then travels to Kinshasa by road.
Can I have cargo delivered to Matadi instead of Kinshasa?
Yes. If your consignee is in Matadi or Kongo-Central, the goods can be collected right after clearance, skipping the road leg to Kinshasa.
Is a barrel a good format for the DRC?
Yes, it is the format the Congolese diaspora uses most. A properly sealed barrel protects clothing and toiletries and is easy to handle at loading and discharge.
Does the ship arrive directly in Kinshasa?
No, Kinshasa is not a seaport. Containers arrive at the port of Matadi, and goods then travel overland to Kinshasa. This inland leg depends on local conditions and is not subject to a guaranteed timeline, but we track every shipment until it reaches its destination.
Can I ship a single barrel without booking a full container?
Yes, our groupage service allows you to ship one or several barrels without reserving an entire container. Your barrels are consolidated with other clients' goods in a shared container heading to Matadi and then Kinshasa.
How do I find out the cost of my shipment?
Cost depends on volume, weight and cargo type. Contact us on WhatsApp at +1 514-718-0282 with details of your shipment to receive a personalized estimate and learn about the next available sailing.
Can I ship a vehicle to Kinshasa?
Yes, we arrange vehicle and motorcycle shipping either in a full container or alongside a groupage shipment, depending on available space. Each vehicle is secured according to maritime safety standards before departing Montreal.
What documents do I need to provide?
A detailed list of your cargo contents is required to facilitate customs clearance in Matadi. Depending on the nature of the goods, additional documents may be needed; our team will confirm exactly what applies to your shipment.
How long does it take to reach Kinshasa?
Timing depends on the shipping line, vessel schedule, customs clearance in Matadi and onward road transport to Kinshasa. No timeline is guaranteed in advance; an estimate is provided when you book your shipment.