1
Collect cargo information
Share what you're shipping, value, weight and consignee details.
Compliance & Paperwork
Customs Assistance & Export Documentation
We prepare your Canadian export paperwork and coordinate with trusted clearing partners at destination ports so your cargo moves smoothly through customs.
About this service
Customs is where many international shipments get stuck. Missing a document, getting an HS code wrong or underdeclaring cargo value can mean delays, fines or seized goods. VELOX Logistics removes that risk by handling the paperwork for you.
We prepare clean Canadian export documents from Montreal, and we work with established customs clearing partners at major African ports so your consignee isn't left navigating clearance alone.
Who this service is for
- Exporters shipping commercial cargo from Canada
- Individuals sending personal effects abroad
- Vehicle exporters needing title and export filings
- Importers in Africa wanting smoother clearance
- First-time international shippers who need guidance
Customer benefits
- Accurate commercial invoices and packing lists
- Correct HS codes and customs declarations
- Export filings with Canadian authorities
- Partner clearing agents at major African ports
- Avoid costly delays, demurrage and penalties
- One-stop documentation for shipper and consignee
How it works
Our simple step-by-step process
2
Prepare documents
We draft invoices, packing lists, declarations and shipping instructions.
3
File & submit
Documents are filed with Canadian customs and sent to the carrier.
4
Destination support
Our partner clearing agent assists your consignee with clearance at arrival.
Documents & information required
Have these ready to speed up your quote and booking.
List and description of goods being shipped
Value of goods (commercial invoice or receipts)
Shipper details: name, address, tax/business number
Consignee details at destination
HS codes if known (we help if not)
Vehicle title / ownership documents for vehicle exports
Frequently asked questions
Are you a licensed customs broker?
VELOX is a freight forwarder. We prepare export documentation in Canada and partner with licensed customs brokers and clearing agents at destination ports.
Do you help find HS codes?
Yes. Tell us what you're shipping and we'll help classify it correctly for customs.
Can you help clear my cargo in Africa?
Yes — we have trusted clearing partners in major African ports who assist your consignee with the arrival paperwork and duties.
What happens if customs holds my shipment?
We escalate immediately with the carrier and our destination partner to resolve the issue and get your cargo released as fast as possible.
Do you handle customs for personal effects?
Yes — personal effects shipments need specific documentation that we'll prepare with you to qualify for the right customs treatment.
Request a Quote
Ready to ship with VELOX?
Get a tailored quote in minutes, or chat with our team on WhatsApp.